Tuesday, June 1, 2010


Leadership - whether you are the owner, the boss, the manager or the supervisor - you are the leader. You set the standard. You influence the atmosphere of the company. Your employees or subordinates look to you as an example of how they should act. You and your actions will determine if your company is going to be successful or not - it's that important!

If you Google "Management Styles" you will find a bunch of links to excellent sites that talk about different kinds of styles - i.e. authoritative, participative, laissez-faire, - and there are definitions of each one. I'd like to keep things a little simpler today. More like an "Everything I Learned in Kindergarten..." approach.
1. Be honest - if you are not honest with clients, other employees or your superiors, your employees will learn two things - 1 - that they don't have to be honest with you, and 2 - that you are probably not being honest with them. If you can't trust someone, you can't work with them.
2. Rejoice in other's successes - don't be jealous of a subordinate's success, when one person on a team wins - everyone wins. Someone else winning does not take anything away from you.
3. Don't gossip - quoting from the ancient philosopher, Thumper's Mom - "If you can't say something nice about someone, don't say nothing at all."
4. Look for the positive. Before you criticize, make sure you can point out some positive things about the employee. But, don't be fake - your employees aren't stupid.
5. If you have a problem with an employee - talk to the employee. I know in this day and age of lawsuits you have to notate any problems, and you might need to have a witness participate in this kind of conversation, however, don't ever publically humiliate or chastise your employee. (Unless you are a drill sergeant - and then I understand the need for this kind of training.)
6. Be a team player. If your staff has to stay late - stay late too. If there's a big project pitch in. If there is a job that everyone hates - take your turn too.
7. Show your appreciation. Find ways to show your employees how much you appreciate their hard work. You don't have to spend a lot of money - you just have to be thoughtful.
8. Live the Golden Rule - treat others the way you would like to be treated. It's amazing how well that works.


Be sure that your place of business is a place that your employees WANT to come to every day.

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